Frequently Asked Questions about TFDA -

Why isn’t my request listed?

Toll-free directory is an optional service; some companies choose not to list their toll- free numbers. If you are aware that a company has a toll-free number, but is not listed with us, please make them aware of your concern.

If someone has a toll-free number, why wouldn’t they want it listed here?

Many companies choose to give their number out themselves or through their own advertising.

I own a toll free number. How do I get it published with Toll-Free DA?

If you wish to list your number with Toll-Free Directory Assistance, please contact your service provider and place an order to have your number published.

Why can’t I dial a particular toll-free number from my area code?

Some companies choose to limit their toll free numbers to certain areas where they do business.

Where can I find toll free numbers that are not listed with Toll-Free Directory Assistance?

Toll-free numbers may often be found on product packaging or billing statements.You may be also able to contact someone who sells that product for more information.